Terms of Service

1. Using Wedly

Wedly is a wedding invitation and guest RSVP service operated by Hydra Works in Malaysia. These Terms apply to your use of the service. By creating an account or using Wedly, you agree to these Terms. If you do not agree, do not use the service.

You must have the legal capacity to agree to these Terms. If you use Wedly on behalf of another person or organization, you must have permission to do so. Our Privacy Policy explains how we handle personal information.

2. Your account

Use accurate account information and protect the Google account you use to sign in. You are responsible for activity you authorize through your Wedly account. Contact us if you believe someone has gained unauthorized access.

You are responsible for reviewing your invitation, including its names, date, venue, contact details, RSVP settings, and links, before sharing it. Keep your own copies of information and content that are important to you.

3. Guest information and invitations

Only upload or enter information you have the right to use. As a host, you are responsible for having the necessary permission or other lawful basis to provide guest information, send invitations, and use responses. Explain your use of guest information where required and respect requests concerning that information.

Share invitation links with their intended recipients. Links can be forwarded, and recipients may copy information they can view. Wedly cannot control what a recipient does with information you share outside the service.

4. Your content and Wedly designs

You retain the rights you hold in the text, images, music, and other content you provide. You give Hydra Works permission to store, process, reproduce, and display that content as needed to operate Wedly and provide the invitations and features you choose to use.

You must have permission to use any content you upload. Do not upload material that infringes another person’s rights or exposes private information without authority.

Wedly’s software, branding, designs, and supplied assets belong to Hydra Works or their respective licensors. Access to a design allows you to use it through Wedly for your invitation under the purchase terms shown to you. It does not transfer ownership or authorize resale or redistribution of the underlying design assets.

5. Acceptable use

Do not use Wedly to:

• Send spam, harass others, impersonate someone, or publish unlawful, fraudulent, or rights-infringing content.
• Collect, disclose, or use another person’s information without authority.
• Attempt to access another account, bypass access or payment controls, disrupt the service, or introduce malicious code.
• Copy or extract the service’s designs, content, or personal information in ways you are not authorized to use.

6. Purchases and availability

The price, currency, and features applicable to a purchase are shown in the purchase flow. Review them before paying. Payments are processed through Stripe where offered. Paid access is activated after the payment is confirmed by the service, not simply when you return from checkout.

A purchase applies to the invitation, design, or allowance described when you buy it. Any stated limits or duration form part of that offer. These Terms do not create an additional guarantee of permanent invitation hosting. Contact us before purchasing if you need confirmation of how long an invitation or unused purchase will remain available.

Changes to an invitation or design remain subject to the features and purchase conditions available in the service. Do not assume that a purchase for one invitation covers another invitation.

7. Refund policy

You may request a refund if the invitation has been shared with no more than five guests. An invitation shared with zero to five guests meets this threshold; an invitation shared with six or more guests does not qualify under this policy.

To request a refund, email our support team with your account email, the invitation concerned, and a purchase reference if available. We will review the request and may ask for information about how the invitation was shared. The threshold concerns guests the invitation was shared with, not only guests who have opened it or replied.

Submitting a request does not automatically issue a refund. Support will confirm the outcome and any effect on paid access or invitation sharing. This policy does not limit any refund or other consumer rights that cannot be excluded under applicable law.

8. External services

Features may use or link to services such as Google sign-in, Google Maps, Stripe, and WhatsApp. Your use of those services is also subject to their terms. We do not control their availability, and opening a sharing link does not guarantee that a message has been delivered or read.

9. Account closure and restrictions

You may stop using Wedly and request account or guest-data deletion by emailing support. We may need to verify the request before acting. Deletion can affect published invitations and access to guest responses; retention of some information is explained in our Privacy Policy. A deletion request is separate from a refund request.

We may restrict content or access where reasonably necessary to address a breach of these Terms, unlawful activity, security risks, or payment issues. Contact support if you believe a restriction has been applied incorrectly.

10. Service responsibilities

Wedly may be interrupted by maintenance, technical problems, or events outside our control. We do not guarantee uninterrupted or error-free operation. Hosts remain responsible for making arrangements with their guests and venue and for checking that important invitation information is correct.

Nothing in these Terms excludes or limits a responsibility or right that cannot lawfully be excluded or limited. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

11. Changes and contact

We may update these Terms as Wedly changes. The date at the top identifies the current version. Where applicable law requires additional notice or agreement, we will provide it. Changes do not remove rights you already have in relation to a completed purchase.

For questions about these Terms, a purchase, a refund, or your account, contact Hydra Works in Malaysia using the email below.